FAQ

No two remodeling projects are identical. In order to decide the budget for your window or door replacement project, we will need to fully realize your wants and needs. Set up a free, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design professional will work with you to comprehend your idea, pick high-quality products and take measurements for your replacements.

In addition to offering high-quality products in various styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our priority to make sure we answer every one of your questions about windows and doors from Pella of Lewes. We’ll take a look at all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you pick the perfect windows or doors for your Lewes-area home and your budget. It’s best to schedule your no-obligation, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will talk through a variety of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Lewes-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you desire?

Correctly quoting your replacement windows or entry door project is dependent on the information we get throughout the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Lewes are run by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will get your windows or doors installed. They must complete a thorough set of training courses to ensure your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are fully covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this impact you? Not only could you notice a drop in your heating and cooling costs, but you will help protect the environment.

The perk of Pella® vinyl windows is that you won’t have to paint them. They are available in a number of colors, so you’ll find a color that complements your house. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of Lewes gives you services and support that bigger stores aren’t able to. Our knowledgeable staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are many reasons why Lewes-area folks choose Pella of Lewes for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other organizations who sell only through third-party channels, Pella of Lewes has a dedicated window and entry door showroom. This unique way of doing business gives you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Lewes has a high-quality, energy-efficient and reliable solution.